UK Shipping
We offer free delivery on every UK order — no minimum spend required. All UK orders are dispatched within 1-2 business days from our UK warehouse.
| Service | Estimated Delivery | Cost |
|---|---|---|
| Royal Mail Tracked 48 | 2-3 business days | ✓ FREE |
| Royal Mail Tracked 24 | 1-2 business days | ✓ FREE |
International Shipping
We ship worldwide! International orders are dispatched within 1-2 business days and are sent via Royal Mail International Tracked or equivalent service.
| Destination | Estimated Delivery | Cost |
|---|---|---|
| 🇺🇸 United States | 5-10 business days | £4.99 |
| 🇨🇦 Canada | 5-10 business days | £4.99 |
| 🇦🇺 Australia | 5-10 business days | £4.99 |
| 🇳🇿 New Zealand | 5-10 business days | £4.99 |
| 🇪🇺 Europe (Euro Zone) | 5-10 business days | £4.99 |
| 🇪🇺 Europe (Non-Euro) | 5-10 business days | £4.99 |
| 🇦🇪 United Arab Emirates | 7-14 business days | £4.99 |
| 🌐 Rest of World | 7-14 business days | £4.99 |
Order Processing
Orders are processed and dispatched Monday to Friday (excluding bank holidays). Orders placed before 2pm GMT are typically dispatched the same business day.
- Orders placed before 2pm GMT on working days are dispatched the same day
- Orders placed after 2pm or on weekends are dispatched the next working day
- You will receive a confirmation email with tracking information once your order has been dispatched
- All UK orders come with full tracking so you can follow your order every step of the way
Lost or Damaged Deliveries
If your order has not arrived within the expected delivery timeframe, or if it arrives damaged, please get in touch with our customer service team and we'll resolve it as quickly as possible.
- For UK orders, please allow up to 5 working days before reporting a lost parcel
- For international orders, please allow up to 21 working days before reporting a lost parcel
- If your item arrives damaged, please take a photo and contact us within 48 hours of delivery
- We will arrange a replacement or full refund for any lost or damaged items
Tracking Your Order
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number and a link to track your parcel. You can also track your order through your Nutrition Geeks account dashboard.
If you haven't received a dispatch email within 2 business days of placing your order, please check your spam/junk folder first, then contact our customer service team.
Need Help With Your Delivery?
Our friendly customer support team is here to help with any shipping queries. Get in touch at customerservices@nutritiongeeks.co and we'll get back to you within 24 hours.